Shipping Policy (Effective Date: January 7, 2025)
Introduction
At Dressciteino, we aim to deliver your orders in the fastest and most reliable way possible. Our Shipping Policy outlines the shipping options available, processing times, and fees. We also explain how we handle international shipping, tracking, and potential shipping delays.
Order Processing Time
Once your order is confirmed, we begin processing it immediately. Orders are generally processed within 1–2 business days (Monday to Friday, excluding holidays). During busy periods (e.g., holidays or promotional events), processing times may be slightly longer, but we will notify you of any delays.
Shipping Methods
We offer a range of shipping methods to suit your needs:
- Standard Shipping: Reliable and affordable, with delivery times ranging from 5 to 10 business days depending on your location.
- Expedited Shipping: For quicker delivery, we offer expedited options that deliver within 2 to 4 business days.
- International Shipping: We ship to many countries around the world. International shipping times vary based on your destination.
Shipping Fees
Shipping costs are calculated during the checkout process based on the weight of your order and the shipping method selected. The total shipping fee will be displayed before you confirm your order. We offer free standard shipping for orders over a certain amount. Please check the specific terms on our website or during checkout.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your package’s progress on the shipping carrier’s website. Please note that tracking may take up to 24 hours to update after the shipment is processed.
Shipping Restrictions
We currently ship to all 50 U.S. states and select international destinations. Some locations may have shipping restrictions or delays due to unforeseen circumstances, such as customs processing or natural disasters. If we are unable to ship to your location, we will notify you and offer a refund or alternative solutions.
International Shipping
For international orders, please be aware of the following:
- Customs Duties and Taxes: International shipments may be subject to import duties, taxes, and fees, which are the responsibility of the customer. These charges are not included in the shipping fee and must be paid upon delivery.
- Shipping Times: International shipping may take anywhere from 7 to 21 business days, depending on the destination and customs clearance.
Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete shipping address, we will notify you. You will be responsible for any additional shipping charges to resend the package to the correct address.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately. We will assist you in filing a claim with the carrier and either replace your order or issue a refund, depending on the situation.
Address Changes
Please ensure your shipping address is accurate at the time of purchase. Once an order has been processed and shipped, we cannot change the delivery address. If you need to modify your address, please contact us immediately before the order is processed.
Returns Due to Shipping Issues
If your item arrives damaged or you receive the wrong product, please refer to our Refund and Returns Policy for instructions on returning the product.
Changes to Shipping Policy
We reserve the right to update or modify our Shipping Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions regarding shipping or need assistance, please contact us:
Street: 25 Nance St Batesville, Arkansas (AR), 72501
Phone number: (870) 793-8169
Email: info@dressciteino.com
Website: https://dressciteino.com/